Strategic advice.
Reliable support.
Senior-level technical consultancy and ongoing support for businesses that need more than a vendor. We help you plan, architect, and evolve your technology — long after launch.
Consultancy and support under one roof.
From one-off architecture reviews to ongoing SLAs — we offer the full spectrum of technical advisory and post-launch support.
Architecture Review
Independent review of your current tech stack — identifying risks, bottlenecks, and improvement opportunities.
CTO & Advisory
Fractional CTO services and tech leadership for growing teams without a full-time hire.
Ongoing SLAs
Monitoring, security patching, and feature iteration under a fixed monthly retainer.
Compliance & Security
GDPR, ICO and security audits for UK businesses — with actionable next steps.
Team Enablement
Training, workshops, and code reviews to level up your existing engineering team.
Performance Audits
Deep-dive performance reviews for slow or failing systems — with clear fix priorities.
Honest advice from people who've shipped real products.
We're not career consultants. We're engineers and designers who still build. That means our advice is grounded in what actually works — not in slide-deck theory.
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Senior-only — the people advising you are the ones who'll deliver
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Vendor-neutral — no kickbacks, no bias, no reseller agenda
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Fixed pricing — clear scope, clear deliverables, no hourly billing
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Ongoing relationship — we stay on after launch, not just during
Support that scales with your product.
Most agencies disappear after launch. We don't. Our retainers are designed to keep your product healthy, secure, and evolving — without needing to hire a full in-house team.
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Uptime monitoring — 24/7 alerts and incident response
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Security patching — monthly updates and CVE monitoring
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Feature iterations — small enhancements on a rolling basis
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Reporting — monthly health reports and clear action logs
A four-step engagement process.
Discovery Call
Free 30-minute session to understand your current tech, team, and goals.
Assessment
Review of your stack, codebase, and processes — with a written report.
Proposal
Fixed-scope recommendation: what to fix, how, and what it will cost.
Ongoing Retainer
Monthly support under a clear SLA — with the freedom to cancel anytime.
Pick the support level that fits your stage.
Fixed monthly retainers. No hourly billing, no surprise invoices. Cancel anytime with 30 days notice.
Monitoring
For products that are live and stable — but need eyes on them.
- 24/7 uptime monitoring
- Email alerts & incident response
- Monthly health report
- Security notifications
Growth
For active products where you need ongoing support and iteration.
- Everything in Monitoring
- Monthly security patching
- Up to 8 hours dev support / month
- Feature iterations & small fixes
- Priority response (within 4 hrs)
Partner
For mission-critical products where downtime has real cost.
- Everything in Growth
- Up to 20 hours dev support / month
- 24/7 on-call escalation
- Dedicated Slack channel
- Quarterly architecture review
Support you can actually rely on.
Senior-only team
No juniors, no offshore handoffs — every task is handled by experienced engineers.
Fast response times
Priority support within 4 hours, with a 24-hour turnaround on most requests.
Transparent reporting
Monthly reports with hours used, tickets resolved, and clear next steps.
No lock-in
Monthly rolling contracts — cancel anytime with 30 days notice, no penalties.
What clients say.
TekGenie's support retainer gave us the confidence to scale. The team caught a critical security patch we'd missed and had it fixed in the same week — without us even having to ask.
We hired TekGenie as fractional CTOs. In 6 months they helped us rebuild our infrastructure, cut our cloud bill by 40%, and level up our internal team. Absolutely worth it.
Common questions.
Every retainer includes uptime monitoring, security notifications, and a monthly health report. Growth and Partner tiers add dev support hours for fixing bugs, making small feature updates, or patching security issues. Exact scope is documented in a written SLA.
Yes. Monitoring and Growth tiers are monthly rolling with 30 days notice. Partner tier has a 3-month minimum to justify the setup work, after which it's also rolling.
Yes, frequently. We start with a technical audit (typically 1–2 weeks) to understand the current codebase, its risks, and what needs attention. After that we'll propose a support tier and a clear scope.
A fractional CTO provides strategic technical leadership part-time. It's ideal for founders or teams without a senior technologist in-house — helping with hiring, architecture decisions, product direction, and investor conversations. Most of our fractional CTO clients use 4–10 hours per week.
Absolutely. We sign mutual NDAs before any detailed technical discussions. All client information is treated confidentially — we're ICO registered and fully compliant with UK data protection law.
Yes. We offer code reviews, architecture workshops, and hands-on training to level up your existing team. We can also help you hire more engineers, or provide direct support until you've grown the internal capability.
Ready to get senior-level support?
Book a free 30-minute consultation. We'll review your current setup, discuss what support fits your stage, and share examples of similar engagements.